RETURN & REFUND POLICY

Refunds will be issued with proof of purchase. Applicable refunds will be issued based on manufacturer defects or malfunction within 10 days from date of purchase.

Please email our client services team at info@ukbeautylab.com during working hours (9:00am – 5pm on Mon - Fri) to inform us of your wish to return a product and the reasons for the return.

You will be issued with a Return Authorization and our service agent will discuss the return of the product by you or through collection arranged by us. You will be issued with a refund or replacement or an alternative, at your choice, following inspection of the issue upon the return of the product.

* Please note: all orders dispatch Monday - Friday excluding holidays